You have certain rights in relation to your data, including the right to object to processing based on legitimate interests, profiling (including the use of custom and lookalike/similar audiences), and direct marketing. At any time, you can exercise your rights by emailing us at info@Lucrature.com. For further details about our processing and your rights, please see below.
CONTENTS
About our site
What data we collect, and how
How we use your data
Cookies
Storing your data
Legal grounds
Your rights
Contacting us
Changes to this notice
Cookies table
ABOUT OUR SITE
Lucrature.com (“our site”) is dedicated the providing information and to small and medium businesses. The information of this site is for information only. As every person and business’ circumstances are different you should not rely upon or view this as specific business or financial advice for your specific circumstances.
WHAT DATA WE COLLECT, AND HOW
The data that we collect about you, and how we collect it, will depend on what you are visiting or using our site for.
Creating an account:
You can create an account on our site (“Account”) to participate in forums and comment on articles.
If you create an Account, you will need to complete a web form, which will ask you for your first name, email address and telephone number. It will also ask you to create a password, and display name for the forum.
If you wish, you can also add additional information in the profile section of your Account, including your last name, and a biographical summary.
If you participate in forums or comment on articles, your comments will be visible to other users and visitors, and stored by us.
Joining mailing lists:
You can join our mailing list to receive our e-newsletters, emails with advice and insights, and other communications by completing and submitting a webform on our site, or otherwise opting in on our site (e.g. by ticking a box). Generally, the webform will ask you for your name and email address.
Requesting content (e.g. ebooks):
From time to time, you may be able to download or otherwise request free content (e.g. ebooks) from our site by completing and submitting a webform. Generally, the webform will ask you for your name and email address.
Participating in surveys:
From time to time, you may be able to participate in surveys on our site. The questions asked will depend on the survey. We may also ask you for your name, business name, and/or email address.
Signing up to our events/awards
If you sign up to attend one of our events or awards, we will ask you for your name, business name, email address, telephone number, and other details (e.g. dietary requirements).
Contacting us:
We may receive your data if you contact us through our site, or by email, telephone or post. For example, to enquire about advertising opportunities, or with a news or press enquiry.
HOW WE USE YOUR DATA
We use your data (described above) in the following ways.
To create and manage your Account
If you open an Account, we will use the information that you provide to create and manage your Account.
To send you e-newsletters, emails with advice and insights, and other communications
If you sign up to our mailing list, we will send you our e-newsletters, emails with advice and insights, and correspondence.
At any time, you will be able to unsubscribe from such emails.
To send you content
If you sign up to download or otherwise receive content from us (e.g. an ebook), we will email this to you, or otherwise make it available to you.
To analyse survey results
If you participate in surveys on our site, we may aggregate and anonymously analyse all the survey responses that we receive. We may also share such anonymous data with third parties.
To handle your enquiry and correspond with you
If you contact us through our site, or by email, telephone or post, we will use your information to handle your enquiry and correspond with you.
To organise our events/awards
If you sign up to attend one of our events or awards, we will use your information to organise and manage the same (e.g. send out event details).
Working with suppliers
We work with a number of suppliers, who process data on our behalf. These include cloud storage providers, email service providers, and cloud telephony providers. We have appropriate contracts in place with such suppliers to ensure the protection and confidentiality of data.
What data we collect, and how
If you complete our webform in order to request Quotes, it will ask you for your contact details, such as your name, company name, email address, telephone number, and postal address. Our webform will also ask you for information regarding your product/service requirements.
From time to time, we change our webforms, and so they may ask you for other information. It will always be clear from the webform what information we’re requesting, and we only request information that is relevant to your request, and the service that we’re providing.
We also store and share Internet Protocol (IP) addresses, as explained below. Every computer or device has an IP address – a unique number – which enables it to communicate with other computers and devices over the Internet.
If we call you to confirm your details or requirements, we may ask you for some additional information.
We may monitor and/or record these calls for the purposes of quality control and staff training. Also, occasionally, we may need to provide Suppliers (as explained below) with limited access to such recordings in order to resolve queries and disputes.
How we use your data
To create custom and lookalike/similar audiences
We like to work with Facebook, Google and other platforms (“Platforms”) to reach out to you with adverts for Other Products. We also like to use Platforms to reach out to other people who might like to use our quote request service.
We do this in two ways. We don’t share more data than we need to for the purpose of creating the audience.
Custom audience – A custom audience is a list of existing users of our service (“Existing Users”). From time to time, we share this with Platforms.
Lookalike/similar audience – A lookalike/similar audience is an audience created by the Platform. From time to time, we share with Platforms a list of Existing Users. The Platform uses this list to find and create lookalikes – i.e. other Platform users who have similar characteristics to the Existing Users – to which it shows our adverts.
As we explain below, at any time, you may object to such activity by emailing us at info@lucrature.com.
COOKIES
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. At the bottom of this policy, we have included a table, setting out what cookies we use, and the purposes for which we use them.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
STORING YOUR DATA
We will keep your data only for as long as is necessary to fulfil the purpose/s for which it was collected in the first place, i.e. as set out in this notice.
LEGAL GROUNDS
This notice sets out (above) how we use your data. Under the GDPR, controllers must have a valid lawful basis for each processing activity that they undertake. This section sets out our lawful basis for each activity.
Activity – Lawful basis under the GDPR
Creating and managing your Account – Legitimate interests
Sending you newsletters, etc – Consent
Sending you content – Consent
Running competitions, prize draws, surveys, etc – Legitimate interests
Handling enquiries received from you – Legitimate interests
Creating custom and lookalike/similar audiences – Legitimate interests
YOUR RIGHTS
Under the GDPR, you have a number of rights, which are explained below.
Right of access – You have the right at any time to ask us for a copy of the personal information that we hold about you, and to check that we are lawfully processing it.
Right of rectification – If personal information that we hold about you is not accurate or is out of date and requires amendment or correction you have a right to have the data rectified or completed.
Right of erasure – In certain circumstances, you have the right to request that personal information we hold about you is erased (e.g. if the information is no longer necessary for the purposes for which it was collected or processed).
Right to object to or restrict processing – In certain circumstances, you have the right to object to our processing of your personal information. For example, if we are processing your information on the basis of our legitimate interests, and there are no compelling legitimate grounds for our processing which override your rights and interests.
Right of data portability – In certain instances, you have a right to receive any personal information that we hold about you in a structured, commonly used and machine-readable format.
Right to withdraw consent – In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
Exercising your rights
If you wish to exercise any of your rights under the GDPR, please email us at info@lucrature.com. Alternatively, you can write to us at the address set out above, or inform us if you speak with us on the phone.
CONTACTING US
If you have any questions regarding this notice, or any questions relating to data protection or privacy, you can contact us at info@lucrature.com.
CHANGES TO THIS NOTICE
From time to time, we may update this notice.