The Secret to Success: Don’t set your Business Goals. Crazy but it works! Setting Business Goals has proven to increase success by 33-47%. I’ve personally added up to 86% more value to businesses by implementing our business operating framework which uses a different approach to set business goals. So why do I say YOU shouldn’t …
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A COVID-19 Coronavirus recession is looking likely but it may not happening. (updated June 2020) You can protect your business, by adjusting your business strategy to ensure your business success. I’m not here to preach doom & gloom, I just want all people and businesses to plan for the worst so they can come out …
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The Catalyst Customers were unhappy, the wait queue was getting longer and longer. Staff were complaining and staff turnover was at an all time high – who can blame them you would frustrated too if you were constantly listening to unhappy customers all day. Day in, and day out. The business leaders had tried “everything” …
In this KPI master class I will the answer the Five W’s – Who, What, Where, When, and Why. This Masterclass will cover the following topics: The definition of KPI – Key, Performance, Indicator What Customer Value Chain KPI or Customer Service Metrics are The importance of KPI in determining Customer Service / Customer …
Time is (NOT) money. Time is worth so much more….. I was that busy-ness guy. The 80-90 hrs per week, the 260 days of travel, neglecting relationships, caught-up in the day-to-day panic stations of a business – That guy. But I found a way to #breakfree, to have my #cake and eat it too. So …
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You have permission…. to take time out… Actually it is your job so make it your mission! As a business leader it is important to recognise that your role must change from doing to leading. It is your role to do the heavy thinking for your business. It’s not a nice to have but …
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How to succeed in business like Jeff Bezos, Warren Buffet, and Bill Gates… From the Business & Science series – by Brad Horan There are many successful entrepreneurs out there, I am focusing on these 3 however I am sure there are others using the same techniques. (The Ape is also there for a reason. …
Ultimate Customer Value is critical to success. Businesses often try to understand their customer outcomes by gut feel… or worse by negative experiences e.g. complaints. No complaints – customers must be happy….. Really do you go to complain to your local supermarket before you go to the big mall supermarket? By the time someone makes …
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I was lucky enough to meet with a BMW innovation engineer. What I learned was intriguing, maybe even astounding….
2 Successful Innovators. But one has a business that runs itself, whilst the other is under immense pressure. What do you want?
